Turn Around Time
For Hobbie's Wizard Wear
Turn around time was relatively short when we first opened the doors to Hobbie's House of Wizard Wear back in 2002. Then came 2005 which became our busiest year ever. Little did we anticipate that 2005 would be relatively slow compared to 2006 and 2007. We've been just as busy during 2008 in spite of the postponement of the Harry Potter© movie to July of 2009.During 2005, the overwhelming demand for wizard wear for the book release, movie premiere, other Harry Potter© events, plus the typical pre-Halloween crunch, required us to completely re-structure our ordering process. Our original turn around time policy was established based on ordering trends from previous years. Our steady growth over the years now means that we receive orders all year around rather than just seasonally. We've also added other products to our inventory of custom knitwear, which means that our production queue fills up even more rapidly. Turn around time is now dictated by the volume of orders we receive from all sources. Available delivery dates are listed within the Shopping Cart. All options, including a delivery date, must be selected in order for the shopping cart to proceed to the payment stage. However, you can view the delivery date option without necessarily continuing to the payment stage. For example, if you place an order in February with Halloween as a "delivery date", you will receive your order in time for Halloween, not in February or March. Please note that as it is not unusual for us to receive orders 1 year ahead of a requested delivery date. As a result, popular delivery dates such as Halloween and other Harry Potter© related "events" are filled very quickly. Need a specific delivery date? Please contact us to check on availability of "other" delivery dates which are not part of our events listing.
Here are additional facts to consider when placing an order: Multiple item orders [2, 4, 6 or more items per order take longer to process] We ship the entire order at once to save on shipping costs.Buying items separately, in back to back orders, will not expedite production time. We group such orders together and automatically become a multiple item order.Although we ship 7 days a week, please allow 2-3 business days for US Priority Mail shipping [with Delivery Confirmation] to continental US destinations. For international destinations, where packages can only be posted during business hours, please allow an extra 7-10 days transit time plus an undetermined number of days while the package is held in Customs. This varies according to country. Please note that all our products are custom knit to personal specifications - either to size or color. We do not carry any inventory as even the standard sizes can be customized in some way. Sweaters and scarves are hand finished, one at a time. Each and every order goes through the same assembly process using established garment construction steps, with careful attention to detail.
HARRY POTTER and all related characters and elements are trademarks of and © Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR 2004
Visit Hobbie's Store after reviewing our Turn Around Time policy
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