www.wizardknits.com

Turn Around Time For Hobbie's Knitwear

Turn around time was relatively short when we first opened the doors to Hobbie's House of Wizard Wear back in 2002.

Demand for our custom knit "wizard wear" sweaters and scarves peaked around 2007 at the height of the Harry Potter© phenomenon.

Since 2009, the demand for Harry Potter inspired knits has gone down considerably but it has been replaced by orders for other costuming knits - in other words, we remain busy all year around but more so prior to Halloween.

Turn around time is now dictated by the volume of orders we receive from all sources. Orders are processed according to the order in which they were received and delivered on a monthly schedule.
Once the production schedule for a particular month is "fully booked" with NEW orders, the delivery date is pushed forward to the following month.

Recently, one such "busy" month filled up over a three day period due to multiple item orders. As a result, we cannot anticipate know how rapidly the monthly production slots will be filled.

Pushing the delivery date forward only affects NEW orders. It does not alter existing orders and their scheduled delivery.

Please contact us to check if a "Rush Order" can be accommodated.

Factors Which Affect Turn Around Time

Multiple item orders (2, 4, 6 or more items per order take longer to process) - We ship the entire order at once to save on shipping costs.

Buying items separately, in back to back orders, will not expedite production time. We group such orders together and they automatically become a multiple item orders.

We ship packages every weekday, including Saturday mornings [let's hope we keep Saturday as a "mail" day] and Sundays. Needless to say, packages left at the Post Office on Sunday will not leave until the following business day. Please allow 2-3 business days for US Priority Mail shipping [with Delivery Confirmation] to continental US destinations.

For international destinations, where packages can only be posted during business hours, please allow an extra 7-10 days transit time plus an undetermined number of days while the package is held in Customs. This varies according to country.

Please note that all our products are custom knit to personal specifications - either to size or color. We considered carrying an inventory but soon discovered that custom features are requested more often than not...so we were customizing 98 out of 100 items!

Sweaters and scarves are hand finished, one at a time. Each and every order goes through the same assembly process using established garment construction steps, with careful attention to detail.

Hobbie's House of Wizard Wear > Turn Around Time

Disclaimer

Hobbie's House of Wizard Wear collection of custom knit sweaters, scarves, vests and cardigans are neither official nor licensed products. These heirloom quality knits are merely reproductions of our own design. We strive to make these, and other costuming pieces, as authentic looking as possible with the use of high quality materials, accurate colors, attention to detail and superior workmanship.