Privacy Policy and Disclaimer

Our privacy policy is very basic and simple.

We do not share, and have no reason to share your personal information with any other organization.

All information you provide to us, no matter how or why you provide it (such as the information provided when ordering our products, particularly when an product is customized) is kept completely confidential, and used only for the purpose that you intended - to create a custom fit for your garment.

Only those employees with relevant business duties may access personal information, and even then, only to verify which "House" you belong to so they can gather the appropriate colors.

They are banished to Hobbie's own 100 Acre Woods for any privacy violation.

As part of our Privacy Policy, we promise never to provide any information about customers to any third party, except of course in the unusual event should we be required to do so by law.

We do use cookies, but only to track how a user found Hobbie's House of Wizard Wear, more specifically which search term was used to find our products.

Our "Contact Us" form does record your ISP. It simply provides us with a "picture" of where our potential customers come from. However, we do not track individual usage, and we do not tie the cookie to any personal information that you provide to us. We do not collect or combine any information that you provide to us with any other demographic information from any other sources.

We're too busy knitting!

We do not use third party tracking services. So what is Hobbie's privacy policy? Basically, as a visitor to our site, we have no way of knowing that you are you. Your visit to Hobbie's House is, and will remain, entirely private and anonymous. However, as a customer, it is understood that we will need to collect some information in order to complete the business transaction.

Thank you for your interest in our custom made knitwear and taking the time to review our Privacy Policy.

PRIVACY POLICY for
Hobbie's House of Wizard Wear Site

We understand that privacy online is important to users of our Site, especially when conducting business.

This privacy policy statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who transact business [when adding products to the Store Shopping Cart] on the Site and make use of the various free services offered by www.wizardknits.com (collectively, "Services") ("Authorized Customers")."Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, and is limited to name, address, phone number [although not required], email address, and information regarding payment type - PayPal or Money Order. Paypal is the ONLY payment service used on this Site and as such, bothVisitors who transact business and www.wizardknits.com are subject to rules and regulations established by PayPal. The sole purpose of the information collected by www.wizardknits.com is to identify ourcustomer, verify their payment, list the products ordered and collect a valid shipping address.

Here is PayPal's Privacy Policy.

What Personally Identifiable Information is collected? As outlined in the previous paragraph, www.wizardknits.com collects basic information from all Visitors who transact business: their names, shipping address, phone numbers [when entered by the customer], email addresses of Visitors who transact business and those who make product inquiries, the nature and size of the products that the Visitors who transact business intends to purchase. We also record the incoming IP address for all email communication submitted through our site "Contact Us" forms. It is important for www.wizardknits.com to have a level of assurance that all these submissions are bona fide. Therefore, we detect and include the I.P. address (along with its accompanying country) of every user in this Notification. Each notification e-mail also includes the date and time at which this form was submitted so that www.wizardknits.com can respond in a timely manner.

What organizations are collecting the information? PayPal collects all financial information for any purchases made through the www.wizardknits.com shopping cart. Our site does not have access to said financial information. PayPal mails a receipt for the payment, indicating the name of the customer, the amount paid, the products purchased and a "confirmed" shipping address. Our site does not receive any additional information of any type. However, www.wizardknits.com does not control how PayPal uses such information. Please refer to the PayPal privacy policy.

How does the Site use Personally Identifiable Information? We use Personally Identifiable Information to match production orders against customer name, shipping address and product selection to fulfill buying requests on the Site. We only email customers to inform them of any major production delays affecting their specific order or to provide requested information and order updates. Major announcements and new product releases are communicated through our website Blog titled "What's New", in the form of an announcement on the Support Desk or posted on various pages throughout our Site.

With whom may the information may be shared? Personally Identifiable Information about Authorized Customers has no other purpose than to identify them as our customers. www.wizardknits.com is not associated with any other agencies or third party vendors. Our only "mailing list" is comprised of our paying customers. This list automatically generated the moment a customer submits an order through our Store shopping cart. We do not contact customers unless we are responding to an inquiry or informing said customer about potential delays or other problems associated with their order. We also offer the opportunity to "opt out" of receiving information or being contacted by us although we highly recommend that our domain be whitelisted due to the many built-in spam filters. This prevents visitors from receiving responses to various inquiries and actual customers from receiving pertinent information regarding their orders.

How is Personally Identifiable Information stored? Personally Identifiable Information collected by www.wizardknits.com is securely stored and is not accessible to third parties or employees of www.wizardknits.com except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information? Visitors and Authorized Customers do not need to opt out of receiving unsolicited information from or being contacted by us. We do not send unsolicited information. Our ONLY list consists of paying customers and is automatically generated by our Store. This allows us to verify orders. Customers automatically receive 2 email notifications [at the time of purchase] which provide them with valuable and pertinent information regarding turn around time, shipping, refunds etc. Customers and visitors alike are free to contact us at any time regarding their order or product inquiries. Please contact Customer Service through our Support Desk or by filling out the form found on theContact Us page.

Are Cookies Used on the Site? Cookies are used for a variety of reasons.

We use Cookies to collect demographic information: IP address, country of origin, pages visited, and keywords used to analyze search trends.

Cookies & 3rd Party Advertisements

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Privacy Policy.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information.

To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org/managing/opt_out.asp.

How does www.wizardknits.com use login information? www.wizardknits.com does not require a login.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site? www.wizardknits.com has entered into and will continue to enter into partnerships and other affiliations with a number of affiliate/associate vendors. Such vendors may collect and have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not covertheir collection or use of this information.

Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure? All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a very limited number of qualified employees. Only one person has a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is not collected as all financial information is protected by encryption protocols at PayPal, in place to protect information sent over the Internet. While we take professional level and commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information? Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing Customer Service through our Support Desk.

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We do not collect any financial information.

However, we provide Visitors and Authorized Customers with a mechanism to delete/deactivate what Personally Identifiable Information we do collect for shipping purposes [name, address, telephone number when provided by customer] from the Site's database by contacting Customer Service through our Support Desk or through our contact form at wizardknits.com. Because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted. Their email will be removed from our records. We will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes? We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links: This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.This Privacy Policy was last updated on March 13, 2009 with the addition of specific information regarding cookies and Google ad and content network privacy policy.


Product Disclaimer

Hobbie's House of Wizard Wear collection of custom knit sweaters, scarves, vests and cardigans are neither official nor licensed Harry Potter© products.

These heirloom quality knits are merely reproductions of our own design. We strive to make these, and other costuming pieces, as authentic looking as possible with the use of high quality materials, accurate colors, attention to detail and superior workmanship.


Hobbie's House of Wizard Wear › Privacy Policy