We do not share, and have no reason to share your personal information with any other organization.
All information you provide to us, no matter how or why you provide it (such as the information provided when ordering our products, particularly when an product is customized) is kept completely confidential, and used only for the purpose that you intended - to create a custom fit for your garment.
Only those employees with relevant business duties may access personal information, and even then, only to verify which "House" you belong to so they can gather the appropriate colors.
They are banished to Hobbie's own 100 Acre Woods for any privacy violation.
Our "Contact Us" form does record your ISP. It simply provides us with a "picture" of where our potential customers come from. However, we do not track individual usage, and we do not tie the cookie to any personal information that you provide to us. We do not collect or combine any information that you provide to us with any other demographic information from any other sources.
We're too busy knitting!
We understand that privacy online is important to users of our Site, especially when conducting business.
What Personally Identifiable Information is collected? As outlined in the previous paragraph, www.wizardknits.com collects basic information from all Visitors who transact business: their names, shipping address, phone numbers [when entered by the customer], email addresses of Visitors who transact business and those who make product inquiries, the nature and size of the products that the Visitors who transact business intends to purchase. We also record the incoming IP address for all email communication submitted through our site "Contact Us" forms. It is important for www.wizardknits.com to have a level of assurance that all these submissions are bona fide. Therefore, we detect and include the I.P. address (along with its accompanying country) of every user in this Notification. Each notification e-mail also includes the date and time at which this form was submitted so that www.wizardknits.com can respond in a timely manner.
How does the Site use Personally Identifiable Information? We use Personally Identifiable Information to match production orders against customer name, shipping address and product selection to fulfill buying requests on the Site. We only email customers to inform them of any major production delays affecting their specific order or to provide requested information and order updates. Major announcements and new product releases are communicated through our website Blog titled "What's New", in the form of an announcement on the Support Desk or posted on various pages throughout our Site.
With whom may the information may be shared? Personally Identifiable Information about Authorized Customers has no other purpose than to identify them as our customers. www.wizardknits.com is not associated with any other agencies or third party vendors. Our only "mailing list" is comprised of our paying customers. This list automatically generated the moment a customer submits an order through our Store shopping cart. We do not contact customers unless we are responding to an inquiry or informing said customer about potential delays or other problems associated with their order. We also offer the opportunity to "opt out" of receiving information or being contacted by us although we highly recommend that our domain be whitelisted due to the many built-in spam filters. This prevents visitors from receiving responses to various inquiries and actual customers from receiving pertinent information regarding their orders.
How is Personally Identifiable Information stored? Personally Identifiable Information collected by www.wizardknits.com is securely stored and is not accessible to third parties or employees of www.wizardknits.com except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information? Visitors and Authorized Customers do not need to opt out of receiving unsolicited information from or being contacted by us. We do not send unsolicited information. Our ONLY list consists of paying customers and is automatically generated by our Store. This allows us to verify orders. Customers automatically receive 2 email notifications [at the time of purchase] which provide them with valuable and pertinent information regarding turn around time, shipping, refunds etc. Customers and visitors alike are free to contact us at any time regarding their order or product inquiries. Please contact Customer Service through our Support Desk or by filling out the form found on theContact Us page.
Are Cookies Used on the Site? Cookies are used for a variety of reasons.
Cookies & 3rd Party Advertisements
We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information.
To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org/managing/opt_out.asp.
How does www.wizardknits.com use login information? www.wizardknits.com does not require a login.
Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
How does the Site keep Personally Identifiable Information secure? All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a very limited number of qualified employees. Only one person has a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is not collected as all financial information is protected by encryption protocols at PayPal, in place to protect information sent over the Internet. While we take professional level and commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information? Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing Customer Service through our Support Desk.
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We do not collect any financial information.
However, we provide Visitors and Authorized Customers with a mechanism to delete/deactivate what Personally Identifiable Information we do collect for shipping purposes [name, address, telephone number when provided by customer] from the Site's database by contacting Customer Service through our Support Desk or through our contact form at wizardknits.com. Because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted. Their email will be removed from our records. We will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
Hobbie's House of Wizard Wear collection of custom knit sweaters, scarves, vests and cardigans are neither official nor licensed Harry Potter© products.
These heirloom quality knits are merely reproductions of our own design. We strive to make these, and other costuming pieces, as authentic looking as possible with the use of high quality materials, accurate colors, attention to detail and superior workmanship.