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Order Status CalendarHobbie's public working calendar... Customers can now check Hobbie's House production schedule for the status of their order. This is the easiest and fastest way to get the most current information about our production schedule and an order status. Orders are identified either by order number or ID and by general destination. Production slots are blocked off and labeled as Booked as the orders come in. Please note than the status calendar does not necessarily display In Progress orders in a strict consecutive sequence. Why is this? During the height of the Harry Potter® phenomena, many sweater orders were received at least 6 to 8 months in advance, with the vast majority due for popular delivery dates such a movie premieres, book releases and Halloween. Technically, these orders were ahead in the numerical sequence of all incoming orders. Customers were simply assuring their place in the production queue. Currently, we deliver orders on a monthly schedule. As the orders come in, we fill the production slots, allowing for the minimum turn around time. Once those slots are booked, we advance the delivery date to the following month. Unless delivery is required for a specific date [as requested by RENT® theater productions for the lead character], outstanding orders are completed in numerical sequence, for delivery during the month. Although we cannot specify a day on which the order will be received, it will be received during that particular month. There are times when we opt to work on and complete newer, small orders to make the most efficient use of our materials or the production schedule. This does not affect the overall delivery schedule. The Google calendar features an RSS feed so you can subscribe and keep track of any changes made to the calendar. Click on the link above to go directly to the feed where you can subscribe using any reader. Be sure to read responses to Frequently Asked Questions on a variety of order related questions. Production slots are blocked off in blue as orders are submitted.
Orders appear on the working calendar according to the labels described below. Order Status LabelsThe "In Progress" label indicates that the order has been started and is currently in either the pattern drafting stage, the knitting stage or final assembly stage. "Shipped" orders [for continental U.S. destinations] can be tracked using the Delivery Confirmation number provided in the email automatically generated by the Post Office on the day your order ships. We do not label the order as "shipped" on this calendar until the order is packaged, and a label printed. This process automatically assigns a Delivery Confirmation number, and forwards a notification email to the addressee. It may take up to one (1) business day for your tracking information to be posted on the Post Office website. For additional details, please review our Shipping policies. "On Hold" is assigned to any order [old or new] to indicate that we cannot proceed with the order as submitted until we receive an email verification from the customer. We hope that posting the order status on our calendar will prompt the customer to respond so that the order can be completed correctly and in a timely manner.
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If your order is for a specific theater production date, please contact us prior to ordering.
Knitting ResourcesKnitting stripes - the only "pattern" required to make a simple sweater or vest look like wizard wear!Hobbie's sweater measurements, fit and sizing information. How to take sleeve measurements. New PatternsMiss 10 Cardigan Vest: Buy Now
Miss 2/4 "OOTP" Cardigan:
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HARRY POTTER and all related characters and elements are trademarks of and © Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR 2004.